Thanks for purchasing our products at www.RuddyWolf.com. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, feel free to contact us at the e-mail address in the contact section of the site. You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and won't be able to receive a refund.